Do you have a minimum fee for your services?
Yes. Our service minimum starts at $400, pre-tax, install + delivery.
How much do you charge for install & delivery?
Our delivery & install fee is dependent upon location and final scope of work, and will be quoted in response to your inquiry, which can be found HERE.
Do you require a deposit?
Yes. To secure your booking and block a date on our calendar, we require a 50% non-refundable down payment of your total invoice, with the remaining 50% due one week prior to your install date.
How do I receive a quote?
Please fill out our custom inquiry form on the website, and we will respond within 48hrs (Tue-Fri), with an initial quote or request for more info, if needed.
What is your cancellation policy?
Please refer to your contract before signing, for our full cancellation policy.
What is your wet weather policy?
For all balloon &/or full event styling services, we require an indoor/back-up option, should weather not go according to plan. For bounce house bookings, please refer to our inflatables weather policies below.
Are you insured?
Yes. We are fully licensed and insured.
What information should I provide?
Please let us know if you have any additional information about your event that you'd like to share with us.
GENERAL FAQ’s
What surfaces can you safely set up on?
We require a flat, smooth surface, first and foremost. We can install on grass, turf, concrete or asphalt, however we do require images of the install area ahead of time to confirm suitability and safety for install.
Do you operate inflatables during wet weather?
No. If rain is on the forecast within 48hrs of your scheduled booking, we will defer to your indoor wet-weather plan, or will need to reschedule for both the safety of your guests and our equipment. You will have one year + one week to reschedule for another date, where all prior paid funds will be transferred to your future event date, with the exception of a small re-booking fee as listed in your contract.
How about high winds?
High winds are one of our main priorities when it comes to safety and overall fun, especially here in the PNW. If winds are forecast over 15 MPH, we can defer to your indoor wet-weather plan, or if not available, we will reschedule your booking for any time within one year + one week, with the same terms as our wet weather policy above.
Will the inflatables be clean & sanitized for our rental?
Our inflatables are cleaned and sanitized before every rental.
What is your standard hire period?
All inflatables include 4 hours of rental time, but additional time can be added for a fee.
What are your inflatables rules?
No food, drinks, shoes, sharp objects, face paint, confetti, or glitter, allowed on or near our inflatables at any time. Clients will be held responsible for any damage (beyond typical wear and tear) and may incur additional fees to cover deep cleaning or replacement of inflatables. Mandatory attendants & additional policies may apply to events of over 25 guests, or those serving alcohol.
Are you insured?
Yes. We are fully licensed and insured for each and every one of our inflatables.